Compass Group Singapore Pte Ltd External Privacy Policy
 
 
Updated as at 4 August 2016
Overview and Scope

Your personal data privacy is important to us and Compass Group (Singapore) Pte Ltd ("Compass") is highly committed in respecting and managing your PD collected in line with this Policy.

This Personal Data Privacy Policy sets out the collection, use and disclosure of your Personal Data. "Personal Data" means any data or information, whether true or not, about an individual who can be identified either (a) from that data; or (b) from that data and other information to which Compass is likely to have access to. Personal Data excludes Business Contact Information which means an individual's name, position name or title, business telephone number, business address, business electronic mail address or business fax number and any other similar information about the individual, not provided by the individual solely for his personal purposes.

When and what kind of Personal Data do we collect?

Compass may collect, use and disclose the following data about you:

  • When you provide Personal Data by filling in forms on our site at http://www.compass-group.sg including Names, Postal addresses, Email addresses and Telephone numbers provided when giving feedback, asking queries and job applications, requests and submissions;
  • If and when you contact Compass, we may keep a record of that correspondence including the possible recording of any telephone call you may make to us;
  • Details of your visits to our site including, but not limited to, cookies, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access;
  • If and when you respond to any of Compass’ marketing promotions or research surveys;

What purposes does Compass Collect, Use and Disclose Personal Data?

Compass may use the information we collect from you for any of the following purposes:

  • To carry out Compass’ obligations arising from any contracts entered into between you and us;
  • To handle products and services requests and enquiries (including payments for products and services by way of cheques, cash or any other method);
  • To administer and update your records in our databases; monitoring and maintaining a copy of your record of previous transactions;
  • To facilitate the delivery, maintenance and enhancement of Compass’ services, programmes and events;
  • To plan, monitor, and enhance the provision of new services, projects, programmes and events;
  • To improve Compass’ customer service through your feedback;
  • To process your enquiries and any and all other ancillary administrative purposes;
  • For communications, marketing and publicity purposes;
  • For government, audit and other regulatory purposes;
  • For recruitment and evaluation purposes if you apply for a job with Compass, i.e. to determine job suitability;
  • For internal reporting and /or accounting purposes; and
  • Purposes incidental to each or all of the above.

On occasion, we may use third-party agents and service providers to assist us in the use of your data as outlined above. We will notify you if we use such agents or service providers. By your submission of your Personal Data to us after such notification, you consent to the onward disclosure of your Personal Data to these agents or service providers and the processing of your Personal data by these agents or service providers.

Consent for the collection and use of my Personal Data

You consent to the collection, use and disclosure of your Personal Data for the above mentioned purposes and agree to be bound by the obligations it imposes on you, when you accept this Privacy Policy. You accept this Privacy Policy when you continue to browse on Compass’ website.

In this regard, please note that it is on your part to ensure that all personal data submitted to us is complete, accurate, true and correct at the time of submission. Failure on your part to do so may result in our inability to provide you with products and services you have requested.

Please note that if you do not consent to any of the above business purposes, Compass may also be unable to meet the purposes for which the information was collected.

Does Compass disclose Personal Data to third parties?

Compass may disclose your Personal Data to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in the Companies Act (Cap. 50).

On occasion, Compass may use third party agents and service providers to assist us in the use of your Personal Data as outlined under "What purposes does Compass Collect, Use and Disclose Personal Data?" You consent to such use of your Personal Data by continuing to browse on Compass’ website.

Compass may also disclose your Personal Data to third parties:

  • In the event that Compass sells or buys any business or assets, in which case we may disclose your Personal Data to the prospective seller or buyer of such business or assets;
  • If Compass or substantially all of its assets are acquired by a third party, in which case Personal Data held by Compass about its customers will be one of the transferred assets;
  • If Compass is under a duty to disclose or share your Personal Data in order to comply with any legal obligation.

Compass will not transfer Personal Data within or outside Singapore unless it is ensured that the Personal Data will be accorded a level of protection which is comparable to the protection under the PDPA.

For how long does Compass retain my Personal Data?

Compass will cease to retain Personal Data, as soon as it is reasonable to assume that the purpose for collection of such personal data is no longer being served by such retention, and such retention is no longer necessary for legal or business purposes.

Does Compass use cookies to collect and use Personal Data?

When you visit any of Compass’ websites, Compass may collect or analyse anonymized information from which individual information will not be identified. The information collected may include the number of users and the amount of time they stay on our website, which countries they are from, and what mode of device they are currently using to view our website etc.

You may disable the use of cookies by selecting the appropriate settings on your browser. This may however result in you being unable to experience the full functionality of the websites.

How does Compass protect your Personal Data?

Compass implements a variety of security measures to maintain the safety of your submitted information. All electronic storage and transmission of personal data is secured and encrypted with appropriate security technologies.

Although every reasonable effort has been made to ensure that all personal data will be so protected, Compass cannot be responsible for any unauthorised use or misuse of such information and from risks which are inherent in all internet communications.

Your Personal Data will only be disclosed for the express purpose of delivering the product or service requested and shall not be sold or disclosed to any other company for any other reason whatsoever without your consent.

Links to third party websites from Compass’ website

This site may contain links to other websites whose data protection and privacy practices may differ from ours. Compass is not responsible for the content and privacy policies of these other websites and encourages you to consult the privacy policies of those sites.

Access and Correction of Personal Data

Please contact us via dpo@compass-group.sg should you wish to have access to or seek to update, correct or withdraw the consent to collect and use your Personal Data. Your email should identify yourself and state which Personal Data and information about its use and / or disclosure is requested.

Further Information

If you are concerned about the handling of your Personal Data, or if you have any complaints or queries related to your Personal Data or our Privacy Policy, please contact Compass’ Data Protection Officer ("DPO") at dpo@compass-group.sg.

Compass reserves the right to change this Policy with or without notice from time to time.

 
© 2010 Compass Group Singapore Ltd.