The health and safety of our consumers and our people is at the heart of what we do. We are focused on protecting people’s wellbeing, as well as avoiding serious business interruption and potential damage to our reputation. Compass feeds millions of consumers and employs thousands of people around the world every day. Therefore, setting the highest standards for food hygiene and safety is paramount.
We are proud of the overall improvement we have made in our operational safety performance in the last few years, and since 2014, we have delivered a 39% improvement in our Global Lost Time Incident Frequency Rate, and a 33% improvement in our Global Food Safety Incident Rate. This progress has given us the confidence to move to the next stage in the development of our corporate safety culture. We believe that we are now well positioned for a step change which will strengthen our existing safety culture through empowerment of our most important resource – our people.
As a business, our focus on people has never been greater. They are our competitive advantage and their safety is important to us. We want to turn safety from compliance into a value and that is why we are evolving our strategy with the aim of creating a ‘zero harm’ culture where caring for each other becomes second nature. We are committed to providing our people with the necessary support and tools to achieve this.
As a path to success, we propose to further embed visible safety leadership at all of our management levels and to encourage a more agile and effective sharing of learning and good practices. This will be accompanied by a simplification of our standards, processes and reporting systems to make the next step on our journey to ‘zero harm’ an easier one for our businesses to take. We look forward to sharing our progress with you.