Job Responsibilities

• Customer maintenance: manage customer onboarding and ensure compliance with requirements relating to customer data verification  
• Invoice processing:  
  • Serve as main contact point with internal and external parties to resolve issues relating to invoicing verification, issuance, submissions, and client reports  
  • Provide advice to users on billing guidelines and computations  
  • Follow up closely on deadlines for recurring billings and submissions  
  • Ensure correct and proper accounting for accrued income and credit notes adjustments by month-end closing.  
  • Identify and track and resolve recurring billing problems and issues 
• Collections:  
  • Verify collections through POS terminals at various outlets  
  • Prepare/ review reconciliations between cash receipts and settlement records  
  • Post receipts in accounting system  
  • Monitor aging records and follow up on overdue invoices to ensure healthy cash flows  
• Reporting:  
  • Submission of weekly cash receipts forecasts  
  • Prepare management reports on status of revenue, invoicing and collections  
  • Provide support for internal and external audits as necessary  
  • Participate in process improvements and automation projects 

Supervisory Responsibilities: 

• Supervise and guide 2 executives, including hiring, training, assigning, and directing workflow of the staff   

Job Requirements:

• Min diploma in Accountancy or equivalent 
• 5 years’ working experience in a supervisory role with team management experience  
• Familiar with Point of Sales systems and cash controls. 
• Experience with SAP HANA.  
• Background in F&B or FMCG industry preferred  
• Strong verbal and writing skills to communicate effectively with a diverse group of internal and external stakeholders  
• Demonstrate commitment, maturity, flexibility and speed in response to business needs 
• Display growth and improvement mindset through constant learning and changes in processes and technology