Job Description:

Operations Management:

• Collaborate with the Hospitality Manager to develop and implement operational procedures to
  enhance efficiency and productivity.

• Monitor inventory levels of supplies and equipment, and coordinate with relevant departments for
  procurement and maintenance.

• Ensure compliance with health, safety, and sanitation regulations.

Financial Management:

• Assist in budget planning and monitoring expenditures related to hospitality operations.

• Identify opportunities to increase revenue through upselling, promotional activities, and cost-saving
  initiatives.

• Analyse financial reports and performance metrics to identify trends and areas for improvement.

Event Coordination:

• Assist in planning and coordinating special events, conferences, and other gatherings hosted by the
  establishment.

• Liaise with clients, vendors, and internal departments to ensure events run smoothly and meet client
  expectations.

Quality Assurance:

• Conduct regular inspections of facilities and guest rooms to ensure cleanliness, maintenance, and
  compliance with brand standards.

• Implement measures to address any deficiencies and maintain a high level of quality throughout the
  property.

Communication and Collaboration:

• Foster positive relationships with guests, staff, and other departments to promote a collaborative work
  environment.

• Communicate effectively with all stakeholders to relay important information, resolve issues, and
  coordinate activities.

Administrative Duties:

• Assist with administrative tasks such as scheduling, payroll processing, and record-keeping.

• Prepare reports, presentations, and correspondence as required by the management.

Health and Safety Responsibilities:

• Follow Compass health, safety and security procedures

• Maintain safe personal presentation standards

• Consult on health and safety matters

• Report all incidents and hazards immediately

• Complete all required HSE training

• Adhere to the site food safety plan, hygiene procedures and standards

HSE Policy / Procedure Documents:

• Compass Health, Safety and Environment Policy

• Employee Health, Safety and Environment Handbook

• Relevant Inspection Forms / SOPs / PWI

• Material Safety Data Sheet (MSDS)

The Candidate:

• Candidate must possess at least a Diploma, Bachelor’s Degree, Food & Beverage Services
  Management, Hospitality/Tourism/Hotel Management, Business Studies/Administration/Management
  or equivalent.

• At least 2 year(s) of working experience in the related field is required for this position.

• Preferably specialising in Events / Finance Management / F&B services or equivalent.

• Excellent interpersonal and communications skills, able to liaise with all employees.

• Resilient and possesses the ability to perform under pressure

• Excellent communications & interpersonal skills

• Well-spoken and able to submit reports on a timely basis